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Archive for December, 2008

Portland snowstorms and Nonprofit Communications

Monday, December 15th, 2008

We had been hearing about it for a week…all of the local new stations were following an arctic blast that was supposed to bring snow to Portland this past weekend.

You might be thinking that this isn’t news given that its December, but you don’t know Portland.  The hint of snow can shut down the city and surrounding areas. And as it turns out, I’m writing this blog from the comfort of my living room as our kids enjoy their first snow day of the year.

max-steel-bridge-snow
Creative Commons License photo credit: Sellwood Street

So why I am writing about the peculiar behaviors of Oregonians in times of inclement weather?

You see, it wasn’t long ago that I worked for a local arts non-profit that relied heavily on concert revenues  generated during the month of December.  And as the snow fell during yesterday, I couldn’t help but think of all of the cell phone and email conversations that must have been going on as several area non-profits were deciding whether or not to cancel events.

By mid afternoon, the storm and its impact on the Portland metro area quickly consumed the news and event cancellations started to roll in.

When I was growing up, we would listen to the radio or watch the TV for school closing and event cancellations.  And while some of you (and your stakeholders) may still turn to these more traditional sources for timely information, it shouldn’t come as a surprise that more and more people access their information from the web.  And they’ll expect that if you have something important to share that you’ll do so via your website.

The same can be said about having the capacity to quickly send out targeted emails to your stakeholders. Or  communicating via your organization’s social networking sites.

So how many different methods does your organization utilize to communicate your message, particularly, when the message is new or urgent?

Share your perspective today by posting a comment below!

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Developing Adaptive Capacities in Nonprofit Organizations

Tuesday, December 2nd, 2008

As Michael (one of my fellow Master Rowers here at The Canoe Group) and I were crafting the Canoe’s Tune-Up Tool, I started thinking:  What is the MOST value a self-diagnostic test provides?

Stethoscope & ophthalmoscope
Creative Commons License photo credit: a.drian

I’ve been a “diagnoser” my whole life.  It’s part of my nature. I’m one of those people who quite literally has to concentrate in order to be peaceful.  Otherwise I’m constantly scanning, trying to figure out what I can “improve”. In one version of “testing” I would be classified as a “Type A”, in another I might be labeled borderline obsessive-compulsive.  In a psychology test, I might be described as heavily influenced by the Midwestern work ethic, and in yet another would note that I have a family of origin that never rested while there was still work to be done.

When I was a teenager, I used to take those quizzes in Glamour magazine that had the fill-in-the-blank bubbles, sort of like the Iowa Basic Skills Test.  I’ve been comparing myself to such test results for as long as I can remember.

For most nonprofit organizations, the only “real test” is our annual budget:  Do we make revenue projections or not?  Do we execute within expense projections or not?

Over the past two decades, funders began asking for program evaluation that “proves the impact” of the programs and services we deliver.  Most successful nonprofits now have added program assessment practices, collecting the numbers to show donors their dollars are well-spent.

But do we self-diagnose? Beyond the budget, I mean.  Is there a fill-in-the-blank crystal ball that can predict the future?  It’s challenging.  Many nonprofit organizations still use the bottom line as the only tool for self-diagnosis.

Staff members may not have had a raise in six years, programs may be serving fewer people with less impact, donors may be giving smaller gifts this year than last, Board meetings may rarely have a quorum.  Still and all, if the operating reserve is healthy, the signs that “something is rotten in Denmark” may not show up in the monthly financials.

We think organizations need to construct other bottom lines.  Our Tune-Up Tool suggests 15 new bottom lines every organization can consider.  We think it’s a starting point for some interesting dialogue.

But we’d like to hear from you as well. What capacities do think are essential for organizations to have in place to be able to turn on a dime?

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Mind Mapping and Why your Organization Should use It

Monday, December 1st, 2008
la motivation
Creative Commons License photo credit: Philippe Boukobza

If you’ve spent any time on our web site, you should know that process is very important to us. And we’re always on the look-out for tools that offer new opportunities for learning and provide better results for our clients.

Enter mind maps.

Our resident techno-geek (and fellow Master Rower) Dave introduced us to mind mapping over this past summer. At the time, he was trying out a variety of mind mapping software solutions because he felt that it would help our planning and provide us with another tool to share with our clients (Boy, was he right!).

As it turns out, a few of us have been drawing mind maps for years without realizing it.

According to our friends at Wikipedia:

“A mind map is a diagram used to represent words, ideas, tasks, or other items linked to and arranged radially around a central key word or idea. Mind maps are used to generate, visualize, structure, and classify ideas, and as an aid in study, organization, problem solving, decision making, and writing.”

After some discussion, we settled on a mind mapping software solution called Novamind and several of us started tinkering with it to explore its potential uses and limitations. If you’re interested, you should check out Novamind’s 30-day free trial and competitive pricing for the non-profit budget.

Since the summer, we have experimented with its use to guide the development of our web site, business model and several client related projects.

Click on the play button in the middle of the screen below to view a quick demonstration on how we use mind mapping here at The Canoe Group. Enjoy!

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Do you already use Mind mapping in your work or have questions? Post a comment and join the dialogue today.

Categories : Planning Tools
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